Making A Claim

Personal Accident Claims

If you are a registered member of Gymnastics Australia and you have suffered an injury whilst participating in an official gymnastics activity (including training, competition, displays, events or other sanctioned activities) please follow the simple steps below to lodge a Personal Accident Claim.

Please refer to the Personal Accident Policy summaries, documents and wordings provided for policy terms, conditions and exclusions.

Insurers can not reimburse medical costs that are registered with Medicare (this includes the Medicare Gap). For further information regarding Medicare, please refer to Medicare Australia.

How to lodge a Personal Accident Claim

  • Step 1: Within 28 days from the date of injury, please notify SUA Claims Department on 1300 363 413 of your intent to lodge a claim.
  • Step 2: Download Gymnastics Australia’s Claim Form or call SUA Claims Department on 1300 363 413 for a copy to be sent to you.
  • Step 3: Complete each section of the claim form. Please note: Incomplete claim forms may cause delays in processing your claim. For assistance, please contact SUA Claims Department on 1300 363 413.
  • Step 4: Send your claim form (via post or fax) to SUA Claims Department – PO Box 2717 Taren Point, NSW 2229 or FAX: 02 9524 9003 Important: Do not wait for all treatments to be completed before sending your claim form. Treatment is permitted even after you have submitted your claim.
  • Step 5: SUA will confirm receipt of your claim form or contact you should they require further information.

For assistance with your Personal Accident Claim

  • Claims enquiries: SUA Claims Department – 1300 363 413
  • General enquiries: JLT Sport – 1300 130 373

Liability Claims

If a serious incident has occurred at your club and you believe it may lead to legal action (now or in the future), please contact JLT Sport – 1300 130 373 – immediately or within 48 hours of the incident.

If the incident involves a coach or committee member, they must notify JLT Sport wihin the current policy year.

Once you have notified JLT Sport, we can advise you with your claim and provide further assistance if required.

Additional Information

For policy summaries and wordings please refer to the Important Information section of this web site.